Dealing with a complex mobility solution can be daunting, but the InfoLogix Help Desk is ready to tackle any problem you encounter with their experienced professionals. From basic hardware questions to troubleshooting through the network, our help desk support can handle every inquiry through a phone call or the web-based InfoLogix Customer Care Portal. In addition to basic service, we also offers a range of complex services, tailored to meet your business needs.
Keeping Your Solutions Running Smoothly
The benefit for you is a single point of contact providing accountability for all support coverage, including call tracking and routing, issue isolation and analysis and resolution. These best practices and web-based tools provide seamless access to technical support and an acceleration of service requests.
InfoLogix support plans cover everything from complex ERP systems to basic hardware support. Throughout every step of the way, we continually update the database to reflect up-to-the minute status, indicating which business services are impacted by a given incident or problem. This will allow you to determine priorities intelligently based on the business importance of the issues.
To submit a Help Desk Support issue online, please click here.